We respond to all inquiries within one business day. For urgent matters, email is the fastest way to reach us.
875 Wellington Street West
Suite 412
Toronto, ON M5V 3G4
Canada
Monday – Friday: 9:00 AM – 5:30 PM EST
Saturday: By appointment only
Sunday: Closed
We acknowledge all emails within 4 hours during business days. You'll know we received your message and when to expect a detailed response.
For new clients, we typically schedule a 30-minute consultation call. This gives us time to understand your situation and recommend appropriate services.
After the initial consultation, we provide a written proposal outlining services, pricing, and timeline. No pressure to commit immediately.
While our office is in Toronto, we work with clients throughout Canada. Most communication happens via email and video calls, with in-person meetings available for Greater Toronto Area clients.
We're licensed to provide accounting services in all Canadian provinces and territories. Our team has experience with both federal and provincial tax regulations.
Yes. About 60% of our clients are located outside the Greater Toronto Area. We use secure document portals and video conferencing for remote collaboration.
For the initial consultation, just a general overview of your business and what services you're interested in. We'll request specific documents only if you decide to move forward.
For most services, we can begin within one week of signing an engagement letter. Tax season may extend that timeline to two weeks.
Yes. The first 30-minute consultation is free and gives you a chance to ask questions and understand how we work before committing to any services.
Send us an email outlining your needs, or if you prefer to discuss details first, request a consultation call. We'll respond with available times and next steps.
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